Help / Refund Policy

Shadow Room Help

If you are having problems using Dasdak at Shadow Room, please call (202) 887-1200 or email us at info@shadowroom.com

Shadow Room Refund Policy

We are serious about customer satisfaction. If there are any problems with your purchase, service, or an incorrect charge on your credit card, call us at 2028871200 during business hours or email info@shadowroom.com.

Credits and/or adjustments can take up to 7–10 days to appear in your statement or bank account.